Last Updated 3/31/2026

John King (“John Loan King”), Branch Manager, NMLS #453426, with CrossCountry Mortgage, LLC (NMLS #3029), is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit this website or use our services.

We may collect personal information you voluntarily provide when submitting forms, applications, or inquiries, including:

- Full name
- Email address
- Phone number
- Financial or application-related information
- Any other information necessary for mortgage inquiries or loan processing

We may automatically collect certain information when you visit our website, including:

- IP address
- Browser and device type
- Pages visited and time spent
- Referring website
- General geographic location
- Interaction and usage data

We use cookies and similar technologies, including tools such as:
​
​- Google Analytics 4
- Meta (Facebook) Pixel

These tools help us:

- Understand user behavior
- Improve website performance
- Measure marketing effectiveness
- Deliver relevant advertisements (remarketing)

You can disable cookies through your browser settings; however, some features of the website may not function properly.

You can opt out of Google Analytics tracking using the Google Analytics Opt-Out Browser Add-On.

We use your information to:

- Respond to inquiries and process loan applications
- Communicate with you regarding mortgage services
- Provide updates, educational content, and marketing communications
- Improve website functionality and user experience
- Comply with legal and regulatory requirements
- Detect and prevent fraud or unauthorized activity

We do not sell your personal information.

​We may share your information only when necessary, including:

- With service providers assisting in business operations
- To comply with legal, regulatory, or licensing requirements
- To protect our rights, safety, or property
- In connection with a business transfer or merger

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

- Secure encryption methods
- SSL (Secure Socket Layer) technology
- Restricted access controls
- Secure data storage systems

However, no system is completely secure, and we cannot guarantee absolute security.

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including:

- The right to know what personal information we collect and use
- The right to request deletion of your personal information
- The right to correct inaccurate information
- The right to opt out of the sale or sharing of personal data (we do not sell personal data)
- The right to non-discrimination for exercising your rights

To submit a request, please contact us using the information below.

We comply with applicable financial privacy laws and regulations, including:

- Gramm-Leach-Bliley Act (GLBA)
- Fair Credit Reporting Act (FCRA)
- Consumer Financial Protection Bureau (CFPB) requirements
- Applicable state privacy laws

Our website is intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18.

​If we become aware that such information has been collected, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

John King
Branch Manager
NMLS #453426

CrossCountry Mortgage, LLC
NMLS #3029

Email: john.king@ccm.com

Phone: 209.423.1482

For licensing information, please visit:
​www.nmlsconsumeraccess.org